Effective: 20 October 2024
Last updated: 20 October 2024
At HyCooker, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.hycooker.com, or interact with our services.
1. Information we collect.
We collect personal information that you provide to us when you:
- Visit and browse our website
- Make purchases or pre-orders
- Sign up for newsletters or marketing communications
- Contact us via forms, email, or customer support channelsThe personal information we collect may include:
- Name
- Contact details (email, phone number, mailing address)
- Payment and billing information
- Browsing information (IP address, device type, browser type)
- Information collected through cookies and similar tracking technologies
2. How we use your information.
We use your personal information for the following purposes:
- To process and fulfill orders, including payment processing and shipment
- To communicate with you about your orders, support requests, and inquiries
- To send you updates, newsletters, or promotional content (if you have opted in)
- To improve our website, products, and customer experience
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share your information with trusted third parties, including:
- Payment processors and financial institutions for order processing
- Shipping and logistics providers to fulfill your orders
- Service providers who assist with website operations, marketing, or customer support
- Legal authorities, if required by law or necessary to protect our rights
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience on our website.
Cookies help us:
- Understand how you use our website and improve its functionality
- Remember your preferences and settings for future visits
- Provide you with relevant content and advertisements
You can manage your cookie preferences through your browser settings, but disabling cookies may limit the functionality of our website.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform can guarantee complete security. We encourage you to protect your password and login credentials when using our website.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct your personal information if inaccurate.
- Deletion: You can request the deletion of your personal data, subject to legal obligations.
- Opt-Out: You can unsubscribe from marketing communications at any time by following the opt-out instructions provided in the emails or contacting us directly.
7. Third-party links.
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before sharing any personal information.
8. Children's privacy.
Our website and services are not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us, and we will promptly delete it.
9. Changes to this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on our website, and we encourage you to review it periodically.
10. Contact us.
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us using our contact form.
By using our website, you agree to the terms outlined in this Privacy Policy.
Thank you for trusting HyCooker with your personal information.
